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Owner/Manager Resume


Contact Candidate


Name:

Darlene

Location:

US-Michigan

Experience:

Most Recent Job Title:

Owner/Manager

Objective:

To obtain a position where I csn use my experience, skills and education.

Resume Text:

.....Begin Resume Preview.....


DKEY WORDS



Administrative, medical billing and coding, medical machine transcription, AR/AP, supervision, sales, customer service, employee training, receptionist, communications.



PROFILE



I am a motivated, personable professional with a successful 14-year record of accomplishments.

Quickly master technology – recently completed many computer-related classes at Bay de Noc Community College. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports and business documents.



QUALIFICATIONS SUMMARY



•Administration/Organization

Planned/coordinated daily operations that ensured an adequate supply of raw materials, sales orders processed, production schedules met, and orders delivered on time, hired and trained personnel, processed invoices and insured accuracy of bills of lading, payroll, taxes, and banking transactions.

• Customer Service

Provided exceptional customer service resulting in the majority of business generated from referrals and repeat business.

• Communications – Training/Marketing

Hired and trained 20-25 employees to operate embroidery machinery and digitizing software to meet production goals and increased production by 25 percent each year. Promoted the business via business connections, internet, and cold calls.

• Computer/Software

Proficient in use of MS Office Suite, Digitizing Software creating Vector files, QuickBooks Pro, Dragon Naturally Speaking (Voice Recognition Software)/,Office Document Processing, Medical Document Processing, Office and Medical Transcription.

• Office Support

Typing (72 wpm), fax, copiers, EFT, multi-line phone, telephone switchboard, cash registers.

Personal

I have strong work ethics and time-management skills. I am dedicated, cooperative, conscientious, dependable, and organized.



WORK EXPERIENCE



• Embroidery by Michellene, (1987 – 2007) Managed operations of a commercial embroidery business generating $300,000.00+ yearly. Interviewed, hired and trained/coached six person staff. Grew business from one account to 150+ accounts from cold sales calls, referrals, and internet inquiries.

• Mead Paper – First Line Supervisor – Supervised 18 hourly employees in a union environment.

• Mead Paper - Executive Secretary – Performed secretarial duties for the Executive Vice President, Marketing and Sales, and his Inside/Outside salespeople. Acted as the Advertising Liaison for the Division.

• Tutoring – While enrolled at Bay de Noc Community College, I tutored several students.



EDUCATION



I am currently working on obtaining an Associate Degree from Bay de Noc Community

College, Escanaba, MI 49829 in the area of Office Systems. Classes that I have completed to

date:



• Records Management

• Medical Terminology I & II

• Medical Office Procedures

• Microsoft Word Applications and Advanced Word Applications

• Microsoft Excel

• Microsoft Access

• Input Technologies

• Business English

• Document Processing

• Computer Concepts

• Machine Transcription

• Business Communications



I just completed taking Medical Coding and Billing (CPT & ICD-9-CM), Medical Transcription,

Office Technology and Procedures.



VOLUNTEER COMMUNITY



• 2007 to present: Volunteer for a number of activities including helping to prepare and make 2,500 – 3,000 pasties for a twice-yearly fundraiser.

• Provide respite care for the elderly on a regular basis.



o not include contact info here unless you want it to be visible on the search engines. You have been warned.


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