CustomerService Representative Jobs With ProV International in Makati City, Philippines, NA

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CustomerService Representative

ProV International

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Job Title:

CustomerService Representative

Company Name:

ProV International

Street:

37F GT Tower International, Ayala Ave. cor H.V. Dela Costa St., Makati City

City:

Makati City, Philippines

State:

Zip:

1200

Company Profile:

ProV International is positioned to set a new standard of excellence in the outsourcing community by having a vertically integrated consulting, engineering, quality control and documentation driven by best in class business practices rather than software language skills as is the traditional outsourcing provider. Started in 2003, the company has experienced phenomenal growth every year by working with industry leaders to resolve business issues through comprehensive IT solutions. Unlike the competition, which grew from a technical expertise, ProV International is growing from a vast and proven consulting business practice. By having business be our roots into the outsourcing arena, customers and partners find an unmatched synergy between business fundamentals and technical wizardry. Due to the exponential growth of the company, ProV International is opening its Software Engineering and Technology Center in Manila . The operations in Manila will cover all aspects of the business from Human Resources for the Philippines, US and Europe, Public Relations, Sales and of course Software engineering. Our expected growth rate in Manila is 500 people within the next several months followed by over 600 by the end of 2008. Our target is to be one of the leading Software Engineering firms in the Philippines shore supported by World-Wide projects.

Contact Name:

Kimi Delgado

Job Location:

Philippines

Job Title:

CustomerService Representative

Position Type:

Full Time

Experience Required:

Job Description:

Customer Service Representative

Please send your resumes to kimi.delgado@provintl.com

Responsibilities:

- Serve as a point of contact of customers

- Ensure that customers receive an adequate level of customer service

- Resolving inquires questions or problems with products & services within guidelines

- Resolving customer complaints

Qualifications:

- Candidate must possess at least bachelor’s /College Degree, any field

- With professional verbal communication skills

- Excellent problem solving & analytical skills

- Pleasant speaking voice

- Concise

- Computer literate

- Friendly & possess a professional manner

- Can work independently & have focus on quality and are thorough in work

- Service minded

- Team Player

- Can work on a structured basis

- With Centric Customer focus & can drive positive attitude

- One to two years of customer service experience, preferably in a call center environment

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